Nimini Travels & Payments
Effective Date: 11 November 2026
Welcome to Nimini Travels & Payments. By accessing our website or requesting our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding with a booking or transaction.
1. Our Services
Nimini Travels & Payments facilitates or provides assistance with services that may include:
- Flight and bus bookings.
- Hotel reservations, holiday packages and cab bookings.
- Visa application assistance.
- Domestic and international money transfer services, where available.
- Foreign currency exchange, subject to applicable regulations.
- Credit card bill payment and eligible card-to-bank transfer services.
- Other payment and travel-related services offered from time to time.
Service availability depends on the relevant provider, eligibility requirements, applicable laws and operational conditions.
2. Bookings and Confirmations
Travel enquiries, quotations and availability displayed or communicated to customers are subject to change until the booking is confirmed by the relevant supplier.
A booking should be considered confirmed only after the required payment and confirmation from the relevant service provider, where applicable.
Customers are responsible for checking passenger names, travel dates, destinations, contact details and other booking information before confirmation.
3. Pricing and Payments
Prices, service fees, taxes, currency exchange rates and other charges may vary according to the provider's rules and market conditions.
The final amount payable will be communicated before the transaction is completed, where applicable.
Bookings or transactions may not be processed until the required payment is received and successfully verified.
4. Travel Documents and Customer Responsibilities
Customers are responsible for providing accurate information and ensuring that they possess valid passports, visas, identification, permits and other documents required for their journey.
Visa assistance does not guarantee visa approval. The final decision rests with the relevant embassy, consulate or immigration authority.
Customers should verify travel requirements, baggage allowances, check-in deadlines and cancellation conditions before travelling.
5. Money Transfer and Payment Services
Money transfer, foreign exchange and payment-related transactions are subject to applicable laws, eligibility checks, transaction limits and the terms of the relevant authorised service provider.
Customers must provide accurate beneficiary and transaction information and any documents required for verification.
Transactions may be delayed, rejected, held or cancelled by the relevant provider or authority for verification, compliance, technical or other legitimate reasons.
Nimini Travels & Payments does not guarantee processing times or transaction approval where these depend on an external provider.
Customers must never share OTPs, PINs, passwords or CVVs with anyone claiming to process a transaction.
6. Third-Party Service Providers
Airlines, hotels, bus operators, payment providers, money transfer partners and other suppliers may have their own terms, fees, restrictions and cancellation policies.
Where a service is provided by a third party, the relevant provider's applicable rules will govern that service. We will assist customers with enquiries and requests within the scope of our role.
7. Cancellations, Refunds and Amendments
Cancellation, amendment, rescheduling and refund requests are subject to the applicable service provider's rules and the Refund & Cancellation Policy published on our website.
Certain bookings or transactions may be non-refundable or may involve cancellation charges, subject to applicable law and the relevant provider's rules.
Please contact us promptly if you need to request a cancellation, amendment or refund.
8. Customer Conduct
Customers agree not to:
- Provide false, misleading or unauthorised information.
- Use our services for fraudulent, unlawful or prohibited activities.
- Attempt to misuse our website, payment channels or booking systems.
- Violate applicable laws or the rights of other individuals.
We may decline or suspend a request where reasonably necessary for security, compliance or legal reasons.
9. Website Information and Availability
We make reasonable efforts to keep website information accurate and up to date. However, prices, availability, offers and service details may change without prior notice.
Website information is not a guarantee of availability or confirmation of a booking or financial transaction.
10. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for disruptions, schedule changes, supplier decisions, technical failures or delays caused by third-party providers or circumstances beyond our reasonable control.
Nothing in these Terms excludes any liability or consumer right that cannot legally be excluded or limited.
11. Complaints and Disputes
Customers may contact us to raise a concern about a booking, transaction or service. We will make reasonable efforts to review the complaint and coordinate with the relevant provider where necessary.
These Terms are governed by the applicable laws of India, subject to mandatory consumer protections and the jurisdiction of competent courts.
12. Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with the revised effective date.
13. Contact Information
Nimini Travels & Payments
Phone / WhatsApp: +91 9168143000
Email: niminitravels@gmail.com
Address: Shop No. 10, Poonam Avenue, Near Axis Bank, Global City, Virar (West), Maharashtra, India